I requested $*** (**% discount to the late items only) be refunded to the charged credit card so that our newly founded club was not out all this money, but was ignored several times. There is no excuse to hold on to over 165 items that are ready to be shipped ($***** value on $***** order) without consulting me. To order supplies from ****** ( t-shirts, iron-on numbers, & socks would total $***).Įpic Sports was EXTREMELY negligent with my order. I collected $***** for the jersey kits (2 jerseys & 2 pairs of socks each), that were to be used 3/18 and was left with hardly any time to change plans. This was not true as my order arrived in TWO packages, one containing only socks that could have been shipped sooner. They said there were 4 misprinted jerseys that were being fixed that day, and there was nothing that could be done because the label had already been printed. On 3/14, the date I expected the delivery of the items necessary for the tournament, I received an e-mail that my order was delayed. This led me to assume the jerseys, socks, ball bags, and captain bands were in route also w/o updated tracking. (Attached) Over the next weeks I received 2 boxes of pennies (w/ *** tracking) and boxes of balls (w/o *** tracking – attached) showing that the balls never tracked. delivery 3/14, ) I received a confirmation text & replied with my order # to receive updates but never any. On 2/28 I paid for my order & stated deadline of 3/18 (production 1-2 business days + 4-6 business days – max 8 days, completed 3/10 at the latest, est.
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